Server Management

Professional Server Management


server management

At APC Hosting, we understand how server management can be such a pressing issue when companies do not have the in-house expertise to manage and secure their servers, which will in turn lead to many critical issues like server insecurity, failure and even loss of data.

We provide you a one-stop server management solution, covering Linux and Windows server platforms.

server-management-basic Server Management Basic is included FREE with all our VPS/Cloud/Dedicated Hosting Plans.

Server Management Basic


  • Basic Support for Operating System/Control Panel issues
  • OS Updates & Patches
  • Control Panel Updates & Patches*
  • Basic ImunifyAV Malware Detection (Linux)*
  • Antivirus Protection (Windows Server 2016 & above)
  • Basic Software Firewall*
  • Basic Web Application Firewall (WAF)*
  • Brute Force Protection (Linux)*
  • Managed Hardware
  • Managed Network
  • DDoS Protection
  • 24/7 Support

* For servers with cPanel or Plesk installed.

APC Hosting manages all aspects of the server’s hardware and software stack, email and DNS services, including updating of necessary operating system and control panel patches to address server security vulnerabilities and bugs. The customer is only responsible for managing their websites or applications on the server and to keep their password secure. Since we do not maintain customer’s websites or applications, we do not cover recovery of websites from website security issues due to outdated web software or improper website management. Recovery from spam issues arising from compromises from end-user accounts due to poor passwords or insecure desktops is not covered. For such recovery request, please consider upgrading to our Server Management Pro.

Looking for a complete & hassle-free server management plan? In additional to what is provided under Server Management Basic:

Server Management Pro


  • 4 Tickets per month (Professional Support)
  • Imunify360 Security Solution (30 Users+) (Linux) Covers:
    • Malware Detection & Removal
    • Intrusion Detection & Protection System
    • Automatic Infected Files Recovery
    • Advanced Software Firewall
    • Advanced Web Application Firewall (WAF)
  • RDP Hardening (Windows)
  • Server Hardening
  • Server Optimisation
  • Server Resource & Load Monitoring
  • 5-Min Interval Server Uptime Monitoring (Ping / HTTP)
  • Service Monitoring
  • 100 GB Remote Backup Space Provided

+ Option to upgrade to Unlimited License available.
* For servers with cPanel or Plesk installed.

S$120/month (per server)
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Complete Coverage of Server Management Tasks


Installations
  • Server & Control Panel installations
  • Initial Server Setup
  • Third party script installations
Security
  • Server securing and hardening
  • Firewall installation & configuration
  • Alerts on brute force attacks
Updates & Patches
  • Operating System updates and patches
  • Control panel updates
  • Third party scripts updates
Support
  • Technical support for server related issues
  • Spam Abuse Delisting
  • Follow-up issues with the data center
Optimization
  • Service Optmizations
  • Deactivation of unused/insecure services
  • MySQL and MariaDB Optimization
Backups & Recovery
  • Data backups
  • Data recovery
Migration
  • Server Migration
  • Database Migration
  • Email Migration
Server Monitoring
  • Service Monitoring
  • Server Logs Monitoring
  • Server Uptime Monitoring

Please contact us at sales@apc.sg if you have any enquiry regarding our server management services.